Reception Training at Dos Multi Service Pvt Ltd, as a first point of contact for any organization, a receptionist plays a crucial role in creating a positive image and leaving a lasting impression on visitors, clients and customers. At Dos Multi Service Pvt Ltd, we understand the importance of having a highly trained and professional receptionist and that's why we offer comprehensive reception training.
Our reception training course is designed to equip individuals with the skills, knowledge and confidence needed to perform their duties efficiently and effectively. The course content includes, but is not limited to:

• Communication skills: learn to communicate professionally and effectively with customers, clients, and colleagues.
• Telephone techniques: handle incoming and outgoing calls in a polite and professional manner.
• Customer service: understand the principles of good customer service and how to provide it.
• Front desk management: manage the front desk effectively, including handling mail, messages, and appointments.
• Organizational skills: improve organizational and time management skills to ensure the efficient running of the front desk.
• Developing emotional intelligence
• Self-reflection and personal growth.

"At the end of the training, participants will have a comprehensive understanding of the role and responsibilities of a receptionist, as well as the skills and knowledge needed to perform the role effectively."